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OrdersDocuments

Documents

From an order, quotation or shipment you generate and email PDF documents. Content is auto-populated from the source record; templates are managed under email templates.

Available documents

DocumentSourceContentFor whom
Order confirmationOrderStops, cargo, customer reference, revenuesCustomer
Customer quoteQuotationStops, cargo, revenuesCustomer
Carrier requestOrder/ShipmentStops, cargo, costsCarrier
CMR / waybillShipmentStops, cargo, signaturesDriver / carrier
Loading listOrder/ShipmentCargo per stopWarehouse / driver

Workflow

  1. Open the order/quotation/shipment.
  2. Tab Documents or button Generate.
  3. Pick the document type and language (default = customer branch language).
  4. Optionally tweak subject and intro text — always start from the template.
  5. Choose Download (PDF) or Send (email to contacts).

Email history and reuse

  • Every sent email is logged under Documents / History.
  • Previously sent PDFs can be downloaded again without regeneration.
  • On source-data changes you must explicitly regenerate — existing PDFs do not change automatically.

Branding and language

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