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CRMCustomers

Customers

Customers are the relations that order transport from you. In Routix customers, vendors and carriers share one accounts table — the account type decides the role.

URL: /customers  · create /customers/create 

Key fields

FieldNotes
Company nameRequired; shown on documents
VAT numberValidated when possible; used on invoices
Default addressVisit and invoice address (separate possible)
Invoice emailWhere invoices are sent
Default payment termFrom Payment terms
Default currencyUsed for new quotations/orders
Default tax rateFrom Tax rates
TagsFree segmentation for filters
Statusactive/inactive

Tabs on the customer record

TabContents
GeneralMaster data, defaults
ContactsPeople at the customer; per contact a role
AddressesMultiple delivery and pickup locations
Orders / QuotationsHistory of orders and quotations
DocumentsUploaded files (NDA, contract, …)
NotesInternal notes and history
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